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Email Connect (with or without OTP)

Email Connect Authentication prompts guests to enter their email address as part of the network authentication process. Depending on operator configuration, the email address and optional, operator-defined fields may be stored locally on the device.

An optional One-Time Password (OTP) mechanism can be enabled to verify the provided email address before access is granted.

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Follow the steps below to enable Email Connect Authentication:

Step 1 - Configure Captive Portal appearance


Step 2 - Navigate to the Authentication Page

Step 3 - Enable Email Connect Authentication

  • Scroll down to the "Guest Authentication" section.
  • Select the checkbox for "Enable Email Connect"
    This option will prompt users to enter their email address to connect. The provided email address and any optional fields may be stored locally on the device, depending on configuration.

Step 4 - Customize Email Connect Fields

  • Email Connect Title: Set a title for the login method (e.g., "Connection via Email").
  • Email Connect Text: Provide a brief description (e.g., "Use your email address to get connected to our network").
  • Email Connect Label: Customize the email input field label (e.g., "Email address").
  • Email Connect Validation: Ensure the correct validation for the email field (e.g., "You must enter a valid email address").

Extra Fields:

  • Field 1: Label (e.g., "Name") with validation (e.g., "You must enter an answer").
  • Field 2: Label (e.g., "Surname") with validation (e.g., "You must enter an answer").
  • Field 3: Label (e.g., "City") with validation (e.g., "You must enter an answer").

You can leave one or all extra fields blank if you don't wish to collect that information.


    Step 5 - Enable OTP (Optional)

    • If you want to require email address verification, select the "Require OTP Email Verification" checkbox. When enabled, users will receive a one-time password (OTP) to the email they provide. They must enter the OTP as part of the connection process.

    Step 6 - Save Changes

    • After configuring the fields and OTP options, click Save to apply the changes.



    ⚠️ IMPORTANT NOTES:

    • Operators are responsible for configuring data collection and ensuring compliance with applicable data protection and telecommunications regulations. 

    • Data Storage: Email addresses and any additional information entered (e.g., name, surname, city) may be stored in your database, depending on configuration. Make sure to inform users about data usage via your Terms and Privacy page. You can update and customize your service terms and privacy policy on the Legal Compliance page to reflect how guest data is being handled.

    • Data Access: Extra fields and email addresses may be stored in the device's database, depending on configuration. Email user data can be accessed under Analytics > Email Users.

    • Email Customization: To customize email text and subject please go to Captive Portal > OTP Validation page.
      To customize the OTP Email template colors, navigate to Captive Portal > Theme Editor > Email Styles section.

    • Mail Server: You will need to provide SMTP settings for outgoing emails, you can do this under Campaigns > Connectivity Settings. Email delivery and handling are performed via operator-configured mail servers or third-party providers.

    • Concurrent Login Methods: You can enable multiple authentication methods simultaneously by selecting options like Voucher login, Facebook Login or Mobile Validation, in addition to Email Connect.



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