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User Ratings

The User Ratings page provides a detailed overview of user-submitted ratings, feedback, and comments. It includes time-based visualizations, rating distribution analysis, and detailed user feedback records, enabling efficient monitoring and analysis of user satisfaction.

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Features


1. Counters and Filters

  • Main Title: Displays the "User Ratings" heading alongside the total number of user ratings (Total Ratings).

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  • Time Filters: A dropdown menu allows filtering rating data by predefined intervals, such as "All Time," "Last 12 Months," or "Today."


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2. Statistics and Visualizations

  • Total Ratings Counter: Displays the total number of user ratings within the selected time period.
  • Rating Analysis: A pie chart visualizes the distribution of user ratings, providing insights into user satisfaction.

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  • User Ratings Chart: A line graph visualizes time-based rating counts, helping identify trends and changes in user feedback over time.

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3. Table Overview
The User Ratings table provides structured information about each user’s rating and feedback.

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Columns include:

  • User: The name or identifier of the user who submitted the rating. 
  • Date/Time: The timestamp when the rating was submitted.
  • Rating: The score provided by the user (e.g., out of 5 stars).
  • User Comment 1: The first comment or feedback provided by the user.
  • User Comment 2: Additional feedback or remarks. (if enabled)
  • Action: Options to manage or remove specific rating records.

4. Search and Filtering Options

  • Search Bar: Quickly find specific entries by typing keywords.

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  • Entries Per Page: Adjust the number of entries displayed in the table (10, 25, 50, or 100).

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5. Export and Management

Export Options:

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Export Facebook User data in the following formats:

  • CSV: Export rating data for further analysis.
  • Print Mode: Generate a printable view of user ratings and feedback.

Other Options:

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  • Delete All: A button to remove all user ratings data, clearing the records.



How to Use 

  1. Filter Data: Use the time filters or a custom date range to narrow down the ratings data.
  2. Analyze Visuals: Review the pie chart and line graph to understand the distribution and trends in user ratings.
  3. Search or Filter Table: Utilize the search bar and table filters to locate specific feedback entries.
  4. Export Data: Click on the export button to download data for further analysis or printing.
  5. Manage Records: Use the "Delete All" option to clear all user rating data when necessary.

The User Ratings page is a valuable tool for monitoring and analyzing user feedback, providing insights into user satisfaction and areas for improvement.

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