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Queued Tasks

The Queued Tasks page allows you to view and manage campaign messages waiting to be delivered to guests.

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Tasks can be filtered by:

  • All Campaigns

  • Automations

  • Coupons

  • Bulk Messages

Task Information

Each queued task displays:

  • Campaign type and reference

  • Campaign title

  • Recipient

  • Creation date and time

  • Scheduled delivery time

  • Completion time

  • Current status

Use the search field to find a specific campaign, title, or recipient.

Managing Queued Tasks

  • Next Auto-Send – Shows when the system will next process pending tasks.

  • Send Now – Immediately processes eligible pending tasks.

  • Refresh – Updates the task list and statuses.

  • Delete – Removes an individual task from the queue.

  • Delete All – Removes all tasks currently displayed in the queue.

Deleting a pending task prevents it from being sent but does not delete the original campaign.

Notes

  • Verify recipient details before manually processing tasks.

  • Email or SMS delivery must be configured under Connectivity Settings.

  • Delivery depends on the configured external provider and cannot be guaranteed.

  • Campaigns should only be sent to guests with the appropriate marketing consent.

 

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